Originally Aired - Tuesday, February 18 • 1:00 PM - 2:00 PM
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Location: Rm133
Service Plumbing is complex and messy which makes Robust Good Health seem completely out of reach. In this session, we will explore three crucial learning objectives aimed at fortifying and defining the foundational elements of a service plumbing business. We will dive into understanding a company's core identity, then turn that understanding into actionable strategies. Participants will be equipped with the tools necessary to ensure their operational efforts are both effective and sustainable. Each objective is meticulously designed to build upon the last, creating a comprehensive approach to achieving robust organizational health.
After this session, attendees will be able to:
1. Define who you are: mission, values & dominant selling idea.
2. Prove it: clear vision, customer service & company culture.
3. Measure: clear metrics, fiscal health & employee retention.
Ideal Audience: Plumbers
Level: Intermediate
Type: 60-Minute Education Session
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